i am really beginning to love and hate my job... ahaahaaa.. Hate the job becos it's in the service line and nt just have to serve and accept watever the patients give u... for instance, gt a call today... this lady practically shouted throughout the whole conversation... she said that she brought her son down to see dr a few days ago and den after taking erythromycin, the son was down with diarrhoea... den this morning the husband brought the son down to see dr and the trip cost them another 34 bucks on top of the 28 bucks they paid on the first trip... so she kept asking why is it that she STILL have to pay so much when it is our fault... apparentally, first thing for most, it is nt our fault... erythromycin has a side effect of causing diarrhoea, but of course nt everyone will be affected... if it does den which dr will ever want to use that??? Den, it's just nt right for u to shout at me even if i were the one who accidentally charged an extra $10 when there isnt suppose to be any charges for consultation... and besides, the standard of living is obviously getting higher.. this amt u paid to see dr is nt wat u call very expensive and wat high class medicine... apparentally, there are clinic out there that charged ever higher!! i fully understood her prob.. but i still think she shouldnt make a fuss out of it.. we tried our best to explain the whole incident to u but u just dun want to listen.. all u wanted was a refund... and nt explaination on why is it expensive... Wat the heck man...
CherrieminT